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Blog

Comparing AWS Lambda Runtime Performance across Go, .Net Core 2.0, Node.js, Java and Python

5th March 2018

A Model for Scaling Terraform Workflows in a Large, Complex Organization

19th February 2018

How to Optimize Your AWS Spend

14th February 2018

The Different Stages of Migrating to AWS: How to Go Further with the Cloud

7th February 2018

Introduction to DevSecOps Best Practices: Technology (Part 3 of 3)

30th January 2018

Contino APAC Welcomes Penelopi Stefanopoulos as New People Manager

29th January 2018

Secrets of the Agile Manifesto Authors: Ryan Lockard at DevOps Days New York

26th January 2018

Former CEO of Cloud Sherpas, David Northington, Brings His Track Record of High-Growth Tech Success to Contino Board

23rd January 2018

Introduction to DevSecOps Best Practices: Process (Part 2 of 3)

22nd January 2018

We Aren’t Stopping Just At Virtual Desktops Your customers need just as much attention as your employees. Our customers are struggling in three other areas: Customer engagement Customer communication Customer self-service Here’s how we can help: Boosting Customer Engagement: Amazon Connect We are helping a number of customers to boost the systems they use to engage with their customers. Many call centres are not established for remote working, yet there is a surge in demand across industries as the current situation continues to unfold. We are helping to deploy Cloud Hosted Contact Centres like AWS Connect, to provide additional bandwidth to cope with growing call volumes and enable faster customer resolution times. This can also be integrated with your Landing Zone and Cloud Foundations, to provide an interconnected solution with your VDI estate. Rapid Customer Communications: SaaS-based DevOps toolchains Where many enterprises previously accepted weeks as a means to deliver new content and communications to their customers, we are working to build-out SaaS based DevOps toolchains that allows for much faster delivery of news, communications and content to their customers during this challenging period. Customer Self-Service: Automated solutions like chat bots We are also supporting many organisations to better understand how self-service solutions can remove friction from their customer experience offerings by implementing Chat Bots to address general FAQs and support the resolution of non-critical customer queries, so that a larger focus can be spent on helping vulnerable customers through telephony channels. Cloud Is an Enabler for Customer Experience It is during times of trouble, that we all become a whole lot more creative and accept solutions that we wouldn’t usually consider to enable our businesses to thrive. Stay safe and stay tuned in, as we continue to share some of Contino’s best practice cloud solutions with you, from our global workforce. Want to learn more? Join us on 2 April for a FREE webinar where we will cover how you can set up and scale virtual desktops to meet your internal services needs.

17th January 2018

'Mr Serverless', Yun Zhi Lin, joins Contino APAC as VP of Engineering

11th January 2018

The Era of Cyber Insecurity

10th January 2018
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